FAQ

1. About the company and the basic model of work

We provide payment infrastructure for businesses: international settlements in fiat and cryptocurrencies, transaction support, OTC services and invoice payment.

No. EasyTransh works only with legal entities and corporate structures.

 

Our payment infrastructure is built taking into account KYC/AML requirements and formal reporting, so we only support B2B transactions.

It's simple:

  1. You leave a request on the website or contact the manager
  2. We clarify the tasks and areas you plan to work with
  3. After approval, we sign an agency agreement and begin work.
Yes. We provide a set of documents confirming payment and legal relations:
  • agency agreement
  • agent's report
  • payment confirmation (for fiat) or transaction hash (for cryptocurrency)

2. Payment scenarios and directions

We support USD, EUR, AED, CNY and other major currencies.

 

The exact currency depends on the destination country, payment format and recipient bank.

 

Alternative currencies (INR, TRY, KZT, etc.) can be discussed upon request.

We service transfers to over 30 countries, including:

  • EU countries
  • UAE, Turkey, Hong Kong
  • CIS and Asia
  • separate offshore and neutral jurisdictions

 

If you have a non-standard direction, check with the manager, we will select a route.

Yes. We make settlements with China both in the contract currency and in USDT. В зависимости от контрагента доступны два сценария:
  • fiat payment via bank
  • cryptocurrency transfer with legal confirmation (hash, agent report)

Yes. We support incoming payments:

  • in cryptocurrency (via our payment infrastructure)
  • in fiat (via verified partner gateways under the agreement)

 

The format depends on the currency, the sender's country and your tasks - contact the manager, and we will select the optimal payment acceptance scheme for your business.

Yes. We carry out legal conversions with subsequent withdrawal of fiat to the required jurisdiction.

 

Example: USDT — EUR, payment to supplier in Germany.

 

All transactions are accompanied by an agent report and transaction confirmation.

Each direction undergoes a preliminary compliance assessment.

 

We do not work with sanctioned countries, but in most cases we can offer a reliable and legal payment route, even with restrictions.

We do not work with companies associated with:

  • illegal circulation of funds
  • violation of sanctions legislation
  • KYC/AML bypass schemes
  • high-risk industries (weapons, drugs, gambling, scams)

 

Each client undergoes verification and confirms the sources of origin of funds.

We cooperate with international payment providers and banks in the EU, UAE, Asia and the CIS.

 

The names of banks are not published publicly and are provided under NDA.

3. Payments in cryptocurrency

We work with the main payment assets: USDT, USDC, DAI, BTC, ETH.

 

A specific cryptocurrency is selected depending on the direction, jurisdiction and terms of the transaction.

You can pay an invoice to an overseas supplier in USDT, USDC or other cryptocurrency.

 

All transactions are accompanied by a legally correct set of documents: agency report, confirmation of transfer (hash), agreed terms.

 

This format is especially convenient for settlements with China, the UAE, Turkey and other jurisdictions where SWIFT may be difficult.

Yes, you can conduct transactions through our infrastructure without creating and managing your own crypto wallet.

 

This is especially convenient if you want to avoid storing cryptocurrency on your company's balance sheet.

4. Invoices and cross-border transfers

Yes. We settle accounts with China in USD, USDT and CNY, depending on the supplier's requirements.

 

Both fiat bank transfers and cryptocurrency transfers are possible, with supporting documents.

 

Each scenario is worked out individually: we take into account the transaction volume, currency and type of counterparty.

Cryptocurrency transfers - from 15 minutes

Fiat transfers - from 1 to 3 business days, depending on the country and currency

 

The speed depends on the direction, currency control and route type (bank, gateway, agency scheme).

Yes, we provide a legally correct package:

  • agency agreement
  • agent's report
  • confirmation of transfer (bank PP or transaction hash)

 

These documents are suitable for accounting and tax purposes in the Russian Federation and most foreign jurisdictions.

5. OTC and cryptocurrency transactions

OTC (Over-the-Counter) is an over-the-counter transaction for buying or selling cryptocurrency directly, without the participation of a public platform.

 

This format is convenient for large transfers, allows you to fix the rate in advance, avoid disruptions and restrictions, and make a payment with full legal support.

We agree on the volume, direction and fix the course
  • An agreement on the terms of exchange is signed
  • You are transferring fiat funds or cryptocurrency
  • We send the required amount in crypto or fiat - according to the route

We work with amounts from $10,000 to several million dollars in equivalent.

 

The exact structure of the transaction depends on the currency, jurisdiction and settlement purposes.

 

If you have regular translations, integration under a template is possible.

6. Legal and compliance issues

Yes. All payments are subject to KYC/AML verification.

 

We check your counterparties against sanctions databases, risky jurisdictions, related parties and sources of funds.

 

This helps protect the client from blocking and claims from banks or tax authorities.

No. We do not use personal or corporate accounts of the client - all transfers go through our payment infrastructure.

 

This eliminates the risk of blocking or requests from banks, since settlements are made using an agency model with legal justification.

Yes, we provide a legally correct agent report, as well as a bank confirmation or transaction hash - depending on the type of settlement.

 

These documents are suitable for reporting, accounting, tax audit and payment confirmation.

7. Commissions, security, terms

The commission depends on the amount, currency and direction of the transfer.

 

On average, from 0.5% to 2.5%, but the final rate is always agreed upon in advance and fixed in the agency agreement.

 

We do not use hidden markups to the rate - all conditions are transparent before the transaction begins.

Yes. All calculations are accompanied by a contract, an agency report and official confirmations.

 

We legally guarantee the execution of the transaction in full - in accordance with the agreed terms.

In case of technical impossibility to make a payment or refusal for compliance reasons, funds are returned to the client within 1 business day

8. Support

You can contact us:

  • via the form on the website
  • on Telegram
  • by email
  • directly with your personal manager (if you have already assigned one)

 

During business hours we respond within 15 minutes.

Yes. Each client is assigned a personal manager who supervises transactions, helps with documents and promptly answers any questions.

 

For large clients and regular payments, it is possible to work using templates and quickly process applications.

We answer with 10:00 to 19:00 Moscow time on weekdays.

 

For urgent operations, support outside of the schedule is possible - subject to agreement.

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